Employee Benefits Virtual Assistant Services
Flawless Group Admin
Stop letting benefit administration slow down your team. Hire trained Employee Benefits VAs to support enrollment, eligibility tracking, billing reconciliation, carrier updates, and group admin workflows with precision.
Tasks We Handle
Our VAs are trained on all service workflows. Here's what we can handle for your agency.
New Hire Enrollment Management
Eligibility Tracking & Verification
Monthly Carrier Billing Reconciliation
Open Enrollment Preparation & Support
Employee Change Request Processing
Benefits Administration Support
Carrier Website & Portal Management
Benefit Summary & Guide Preparation
COBRA Administration Coordination
FSA, HSA & HRA Administration Support
Group Renewal Submission Management
Plan Comparison Spreadsheet Preparation
Claims Advocacy & Follow-Up Support
Employee Communication & Onboarding Support
Compliance & 5500 Filing Assistance
Vendor Management Coordination
Wellness Program Administration Support
Client Reporting & Analytics Preparation
Policy Documentation & Filing
Group Renewal Submission Management
Plan Comparison & Spreadsheet Generation
Employee Communication & Onboarding Support
Client Reporting & Analytics Preparation
Vendor Management Coordination
Employee Advocacy & Claims Support
Policy Documentation & Filing
Need a custom workflow? Our VAs adapt to your agency's specific SOPs. +
How It Works
A structured, repeatable workflow your VA follows every time.
Enrollment Intake
We collect employee details, plan selections, dependent information, and required enrollment documents.
Carrier Portal Entry
Your VA processes enrollments, terminations, and change requests across carrier portals and benefit platforms.
Eligibility & Billing Audit
We verify enrollment accuracy, track eligibility updates, and support monthly carrier billing reconciliation.
Reporting & Compliance
We prepare enrollment summaries, renewal data, client reports, and compliance filing support documents.
We Handle It.
You Focus
See exactly what tasks shift off your team — and what stays in their hands.
Productive Hours Logged
Structured work hours delivered and tracked
Clients Supported
Businesses and professional teams served
PLATFORM UPTIME
Reliable systems and workflow continuity
Work Transparency
Clear task tracking, updates, and visibility
Your VA Knows Your Software
Our VAs are trained on the major platforms and management systems you already use.
AMS360
Applied Epic
Employee Navigator
EZLynx
HawkSoft
Momentum AMP
NowCerts
QQ CatalystReduce Operational Overhead
Stop Overpaying for Administrative Work
Scale your agency with the talent you need at a fraction of local staffing costs.
Local In-House Staff
$55,000+Salary + Taxes + Benefits + Training
United Alliances Specialist
$19,500Flat Monthly Rate • Enterprise Infrastructure
Annual Reclaimed Capital
$35,000+What our clients are saying
Discover how United Alliances is helping insurance agencies across the country optimize their operations and scale effectively.
Frequently Asked Questions
common questions about this service — answered.
An Employee Benefits VA supports enrollment, eligibility tracking, carrier portal updates, billing reconciliation, employee changes, open enrollment support, and benefits documentation.
Our VAs can work with platforms such as Employee Navigator, Ease, BenefitMall, PlanSource, bswift, BerniePortal, carrier portals, and AMS systems like Applied Epic or AMS360.
Yes. We can support census updates, enrollment tracking, plan document organization, employee communication, carrier portal updates, and post-enrollment reporting.
Yes. Your VA can compare carrier invoices against enrollment records, identify discrepancies, track eligibility changes, and prepare reconciliation notes for review.
We follow your agency’s data handling process, access controls, documentation rules, and confidentiality standards to support secure benefits administration workflows.